(L to R) Dawn Ferguson, Mary Ellen Buchanan

Dawn Ferguson, Administrative Assisant – "I have achieved a B.S. in Education
from Delta State University. My title at the Capps Technology Center is
Administrative Assistant to the Director of Workforce Education, although I pride
myself with the title of CHO (Chief Happiness Officer). I believe a pleasant working
environment is vital to our success. My day to day goal is to maintain the integrity
of operations through the detailed data entry of all business and industry training
documentation. Another very important aspect of my job is to help coordinate the
scheduled activities and training at the Capps Center."
dferguson@msdelta.edu • 662-887-2876, ext. 10

(L to R) Tonya Rice, Jennifer Marshall, Fran Davis

Tonya Rice, Workforce Development
Coordinator – "After completing my Master
of Science degree in Occupational Safety and
Health with emphasis in Industrial Hygiene, I
began work in industry as a safety professional.
While in industry, I earned my Professional in
Human Resources certification (PHR). I also
earned a Lead Auditor certificate in
Environmental Management Systems (ISO
14001) and Internal Auditor certificate in Quality
Management Systems (TS 16949/ISO 9001).
With my 13 years of industry experience, I am able to guide my business partners
in training decisions relating to human resources and environmental, safety and
health. My overall work objective is to ensure that our local businesses have
access to training resources that will sustain a quality workforce."
trice@msdelta.edu • 662-887-2876, ext. 15

Jennifer Marshall, Workforce Development Coordinator – "Coming to the Capps
Center from private industry, combined with my degree in educational psychology,
have given me a strong sense of what companies and their employees need
related to workforce development, and the importance of training to defined
objectives for optimal results. I enjoy working with area businesses to offer training
that will help the company and its employees thrive."
jmarshall@msdelta.edu • 662-887-2876, ext. 14

Fran Davis , Workforce Development Coordinator – "I have a passion for
providing the skills-training that employees and the Delta's workforce need for
becoming successful so that the workforce becomes more valuable and the
industries grow, expand and become more profitable. Coupling an undergraduate
B. A. with a Master's of Business Administration and several certifications in
workforce training and development along with experience working in industry
and as a teacher, gives me the background to provide educational consultation
and develop custom training required by Delta industries."
fdavis@msdelta.edu • 662-887-2876, ext. 16

Mary Jane Poe

Mary Jane Poe, Rapid Response Coordinator – "Each week I
represent MDCC at WIN Job Centers in Greenville, Greenwood,
Cleveland, and Indianola. I enjoy providing information about
vocational training and adult education classes offered by
MDCC, as well as the workforce training opportunities through
the Capps Technology Center. The Capps Center is my 'home
office,' and I am fortunate to be able to interact with the great
people at the four WIN Job Centers."
mpoe@msdelta.edu • 662-887-2876, ext. 17

	Dru Morgan

Dru Morgan, Director, Workforce Education –
"Through the Capps Technology Center services,
we can give you easy access to resources that
will help you implement a proven process for
sustainable performance improvement.

Consider this four-step process:
• Talent identification – your application and
selection process. Consider using the ACT
WorkKeys® nationally recognized Career
Readiness Certificate (CRC) system, the statewide
initiative to document the skills of Mississippi's
workforce.

• Pre-Hire skills determination – abbreviated
training sessions so your company can evaluate
performance before hiring.

• Incumbent worker job specific training - upgrading
skills to move to an advanced level of performance and strategic planning to prepare workers for the next phase of business operations.

• Performance evaluation and impact analysis. After training, did you achieve the outcomes you expected? What impact did the training and performance change provide for your company?

Our Capps Technology Center workforce team will listen to you and work with you
to support the strategies that work best for your organization.
dmorgan@msdelta.edu • 662-887-2876, ext. 19