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Username & Password Problems


  • Class Sites are not available until the semester begins.  The semester dates are always posted on the MSVCC Calendar webpage.

  • Make sure you are entering the correct username and password. For class log-in instructions, click here.

  • If you do forget your password, please let us know.  We can reset it with a new password.  When we do, we will reset your password to the original format.  Change it immediately.

  • If you have trouble logging in after viewing the class log-in instructions page, then there are probably some computer problems at your end.

  • If you are using a firewall, then it must be set to allow your computer to communicate with Blackboard.

  • If your security settings in Internet Explorer are set to high then it will not allow the exchange of cookies with Blackboard and will not work.  Check under Tools, Internet Options on your browser.  This is a default problem with IE 5.5 and 6.0 and must be adjusted.

  • If your computer has been left on for an extended period of time, then simply rebooting it may solve the problem.  If all your resources are tied up, the browsers do not work well.  Restart it.